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This team leader course provides participants with the basic understanding of ISO 9001:2015 and the principles and practices needed to lead audit teams in conducting effective process approach auditing of quality management systems in accordance with ISO 19011:2018.

Class Delivery
  • Self-Study
Competencies Covered
  • QM – Quality Management Systems
  • AU – Management Systems Auditing
  • TL – Leading Management Systems Audit Teams

Elcometer Education Institute is ISO 9001:2015 certified by ASR and a certified Exemplar Global Recognized Training Provider.

  ISO 9001 Internal Team Leader Course32 Total Hours  Delivery Method: Online Self-Study
COURSE TITLE:  ISO 9001:2015 Team Leader Course (TL) Online Exemplar Global Certified RTP Self-Study Course
  PREREQUISITE:  None

COURSE SCHEDULE: 32-hour course to be completed within 6 months of course access, following receipt of course payment.  

COURSE OVERVIEW: This ISO 9001:2015 Team Lead auditor course offers participants with a strong foundational understanding of the ISO 9001:2015 standard requirements and demonstrates how these requirements impact an organization’s day-to-day activities within any industry.

COURSE OBJECTIVES:  Provide participants with adequate understanding and knowledge of the ISO 9001:2015 Standard requirements.

TECHNICAL REQUIREMENTS: Mozilla Firefox or Chrome are preferred browsers.

Note: Safari, Microsoft Edge and Internet Explorer may be used but will not give students the best experience overall.

COURSE OUTLINE

Section 1 – Introduction to this course

ISO 9001:2015 Understanding Session (QM)

Section 2 – ISO and Annex XL overview

Section 3 – Process Approach and Risk Based Thinking

Section 4 – ISO 9001:2015 Explained – Clause 4 – 5

Section 5 – ISO 9001:2015 Explained – Clause 6 – 7

Section 6 – ISO 9001:2015 Explained Clauses 8 – 10

ISO 19011:2018 Auditor Session (AU)

Session 1 – ISO 19011:2018 Auditing Management Systems

Session 2 – Type of Audits

Session 3 – Terms and Definitions

Session 4 – Principles of Auditing

Session 5 – Managing Audit Program

Session 6 – Conducting the Audit

Session 7 – Competency and Evaluation of Auditors

Final Exam – End of Auditor course

ISO 19011:2018 Team Leader Session (TL)

Session 8 – Annex A Guidance for Audit Planning and Conducting Audits

Session 9 – Exemplar Global Auditor Certification Schemes

COURSE CERTIFICATE. Participants must receive a passing grade of 70%, overall, to receive an Certificate of Successful Completion. For those that have not received a passing grade after several attempts you may contact Elcometer Education at: [email protected] to understand your options.

PAYMENT INFORMATION: This course must be paid for in full to receive an access link to the online course.

REFUND INFORMATION: Participants may receive a refund for this course if request is received within 30 days of payment and provided the participant has only completed the Introductory Section 1 of this course.  Any participant that has proceeded beyond Section 1 of this course is not eligible for a refund, regardless if within 30 days of payment receipt

Course Content

Introduction
Understanding
Auditor
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