Our Policy

Elcometer (including Elcometer Education Institute) takes the security and privacy of our contacts about which we hold information extremely seriously and in compliance with the applicable regulations, particularly GDPR (General Data Protection Regulation). The purpose of this policy is to describe the information we may hold about you, explain what we use it for, and explain your rights in relation to it.

By visiting our website, you are accepting the practices described in this Privacy Policy.

You can access any Elcometer website without disclosing or revealing any personal information about yourself.

1. Which data is collected by Elcometer?

Elcometer websites may collect from you either “Personally Identifiable Information” and/or “Non-Personally Identifiable Information”.

  • Non-Personally Identifiable Information refers to information that is statistical in nature only and that does not, by itself, identify a specific individual or entity, and which depends upon the visiting you do on the Elcometer website. For example, this information may include the domain from which you access the Internet, the date and time you access any Elcometer website, and the Internet address of the website from which you linked directly to any Elcometer website. This information is used in an aggregate form to make the Elcometer websites more useful and attractive to its users.
  • Personally Identifiable Information refers to information that specifically identifies who you are: this information is known as “Personal Data”. Personal information is requested when you order and/or purchase a service, register for an account and send us a request or feedback. For example, this information might include your name, email address, industry and product or service details. Such information may be held on our databases either because of the work we have done with you or are currently engaged in, or because we believe you might be interested in receiving material from us about our business and services via our newsletter. This allows us to manage our relationship with you efficiently, improve our website and the services which we offer to you and to target items of interest we may send to you.

2. Use and disclosure of Personal Data, purpose and duration of archiving

  • For which purposes Elcometer collects Personal Data?

By using the Elcometer USA or Elcometer Education Institute websites, Elcometer will collect and process your Personal Data in accordance with this Policy. Your Personal Data may be used for the following purposes:

  • Website Browsers / Administration.

We use your Personal Data for administrative purposes, including to help us better understand how our customers access and use our websites and applications and to process payment for services you ordered.

  • Marketing.

As to the limits fixed by law, we may use your Personal Data for marketing and promotional purposes, including communications through email or by other means. For example, we use your Personal Data, such as your email address, to

send newsletters, special offers, or to contact you about services or information we think will interest you.

  • Communication.

We use your Personal Data to communicate with you, including responding to requests for assistance or service.

  • Customer service.

We use your Personal Data for customer service purposes, including providing services to you, for technical support or other similar purposes and to establish and maintain customer accounts.

  • Legal compliance.

We use your Personal Data to comply with applicable legal obligations, including responding to an authority or court order or discovery request.

  • To protect us and others.

3. For how long will your Personal Data be stored?

We process and store your Personal Data as long as it is required to meet our contractual and statutory obligations. If your Personal Data is no longer required for the performance of the contractual or statutory obligations, your Personal Data will be deleted on a regular basis unless further processing is necessary, for instance, for preserving evidence under applicable Data Protection Laws and Regulations, or in the context of legal statutes of limitation.

4. Does Elcometer share the information it receives?

Information about our clients is an important part of our business nevertheless Elcometer does not sell personal data to others. We may share personally identifiable information only as set forth below:

  1. By transfer to other Elcometer companies where it is necessary to meet the purpose for which you have submitted the information. By submitting data on any Elcometer (including Elcometer Education Institute) websites, you are providing explicit consent to trans-border transmission of data collected on that website.
  2. By transfer to third party agents and subcontractors which perform certain functions on behalf of Elcometer, such as providing LMS support, analyzing data and processing credit card payments. These parties only have access to such information as necessary to perform their functions and may not use it for any other purpose and they commit to comply with the applicable laws and regulations as provided in our standard purchasing terms and conditions.
  3. For any reason if, in Elcometer’s sole discretion, Elcometer believes it is reasonable to do so, including: to satisfy any laws, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Accessor other terms and conditions; or to otherwise protect Elcometer.

Access to your personal data is allowed to employees and suppliers who need this access to manage it under our control. These are obliged by strict non-disclosure agreement and compliance to the GDPR requirements as provided in our standard terms and conditions of purchase and would be subject to sanctions in any case of breaches of said agreement.

5. How does Elcometer protect your information?

We follow strict security procedures in the storage and disclosure of information which you have given us to prevent unauthorized access.

Elcometer implements appropriate technical and organizational measures to protect personal information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, where processing

involves transmission of personal information over a network, and against all other unlawful forms of processing.

6. Your rights

You are entitled to exercise your rights any time and under conditions described below by contacting [email protected].

  1. Access and modification to your personal data

According the GDPR you have the right to be informed of any processing of your personal data. You also have the right to access and rectify your processed personal data as well as the right to object on legitimate grounds.

You also may request us to correct any inaccuracies or notify us that you do not consent to our continued use of this information by contacting us in the manner set out below.

  1. Deletion of your personal data

If you wish to delete your information at any time, please contact us at [email protected]. An e-mail will be sent to you to confirm that your information has been deleted.

Please keep in mind the deletion of your personal data may prevent you from accessing our services.

  1. Right to portability

Regarding the information held about you by Elcometer, you may request us to provide you with a list and a description of data collected by Elcometer under specific conditions.

You are aware that only data subject who gave the consent of data collect are entitled to exercise this right.

Moreover, you must consider that this right applies only to data for which your consent has been required and collected; if Elcometer collected information according to exemptions specified by the GDPR, Elcometer is entitled to refuse providing this list.

This right applies for data which has been collected thanks to automatic means (i.e., on by informatic means).

Please be informed, in the case of excessive demand, Elcometer is entitled to refuse the request.

7. Cookies

For a user-friendly website experience and to tailor our web applications to your needs, some areas of our website may use cookies.

A cookie is a small file that is stored locally on your computer when you visit a website. The cookies we are using are so called “analytical” cookies, i.e. Information stored by cookies, for a limited time, is anonymous and can refer to pages visited, and time spent on each, your navigation equipment (operating system, internet browser, screen resolution, etc.), search queries, IP address to gather approximate geographic information. They do not include any personal information and cannot identify you on third-party websites – including those of analytics providers.

You can accept or decline cookies – including those used for website tracking – by selecting the appropriate settings of your browser. You can set your browser to notify you when you receive a new cookie, or to decline cookies altogether. However, if you choose to decline cookies you may not be able to use all features of our website (e.g. order services or products).

Your browser also offers you the option to delete cookies (e.g. via the Clear Browsing History function). For further information, please refer to the user help function under Settings in your web browser.

For more information, please refer to:

8. How to contact us

  1. By emailing us: [email protected]
  2. By writing to us: Elcometer 6900 Miller Rd., Warren, MI 48092
  3. By calling us: 1-248-650-0500

Elcometer continually strives to improve its service to its customers and to its potential customers.